Mahadev Book Privacy Policy
Mahadev Book respects the privacy of individuals who visit our website, create accounts, communicate with us, or use our digital services. This Mahadev Book privacy policy explains how we collect, use, store, protect, and disclose personal information. We process data for defined purposes such as account administration, service delivery, payment processing, security, verification, and legal compliance. Where applicable law requires consent, we seek it before processing information on that basis.
Scope of This Privacy Policy
This policy applies to personal information processed in connection with the Mahadev Book website, mobile access, Android application, account functions, customer support interactions, and payment-related activity. It does not apply to independent third-party websites or applications you may access through external links, as those organizations operate under their own privacy policies. We recommend reviewing the privacy notices of any external service before submitting your information.
Information We Collect
The information we collect depends on how you interact with our platform:
- Account Information:
Name, mobile number, email address, date of birth, and registration details provided during sign-up.
- Verification Data:
Identification documents required for age, identity, or eligibility verification.
- Technical Data:
IP address, browser type, operating system, device information, language settings, and session data collected automatically.
- Transaction Records:
Information connected with deposits, withdrawals, and payment status, processed securely alongside authorized payment providers.
- Communication Logs:
Records of customer support interactions, preferences, and service-related enquiries.
How We Use Your Personal Information
We process personal information for specific operational, contractual, security, and legal purposes, including:
- Creating and managing accounts and maintaining account settings.
- Processing transactions and supporting identity verification.
- Maintaining system security and investigating suspected fraud or unauthorized access.
- Responding to customer support requests and managing communication preferences.
- Complying with legal obligations, regulatory requirements, and lawful authority requests.
We do not collect or use personal information for purposes unrelated to those described in this policy unless another lawful basis permits such processing.
Cookies and Similar Technologies
Mahadev Book uses cookies and similar technologies to support website functionality, maintain sessions, remember preferences, and improve security. While you can control or block cookies via your browser settings, disabling necessary cookies may prevent certain account features from functioning correctly. Where required by law, we will seek your consent before placing non-essential cookies.
Data Sharing and Third-Party Services
We do not disclose personal information without a legitimate purpose. We may share data with authorized service providers, such as hosting providers, cybersecurity firms, payment processors, and verification services, to help operate our platform. We may also disclose information to regulators, courts, or law enforcement agencies when required by applicable law or a valid legal request. In the event of a corporate restructuring or merger, relevant data may be transferred subject to appropriate legal safeguards.
Security Measures and Account Protection
We implement reasonable security measures, including access controls, secure system configurations, and SSL encryption, to reduce the risk of unauthorized access or misuse of personal information. Additionally, our KYC and AML procedures help verify account ownership and prevent financial misuse.
Your Privacy Rights
Depending on applicable data protection laws, you may have the right to:
- Request information about the personal data we process about you.
- Request correction or updating of inaccurate information.
- Request deletion of your data where applicable under law.
- Withdraw consent where processing is based on consent.
- Raise a grievance concerning the handling of your personal information.
We may require identity verification before fulfilling certain requests to protect your data from unauthorized disclosure. These rights are not absolute and may be limited by our legal obligations to prevent fraud or maintain security.
Privacy and Data Protection in India
Mahadev Book aligns its practices with Indian privacy requirements, including the Digital Personal Data Protection Act, 2023, and the Digital Personal Data Protection Rules, 2025. As these regulations are implemented in phases, we continuously review and update our privacy practices to ensure ongoing compliance with evolving data-protection standards.
Children and Age Requirements
Our services are strictly intended for adults who meet the applicable age and eligibility requirements. We do not knowingly collect personal information from minors. Parents and guardians should take reasonable measures to prevent children from accessing gambling accounts or payment information. For more information on safe play and setting boundaries, please review our responsible gaming guidelines.
Changes to This Policy & Contact Us
We may update this Privacy Policy to reflect changes in our services, technology, or legal obligations. The "Last Updated" date at the top of this page indicates the latest version.
If you have questions, requests, or concerns about this policy or how we process your data, please contact us through our official support channels. We also provide 24/7 WhatsApp support for account-related assistance. Please note that privacy-specific requests may require additional identity verification. For a complete understanding of your obligations and our platform rules, please also refer to our terms and conditions.